Shipping policy
Shipping Policy
Order Processing
Orders are processed within 1-3 business days after payment confirmation. You will receive a confirmation email once your order has been placed.
Shipping Times
PrimeBuild™ ships to the United States and Canada. Estimated delivery times are:
- United States: 15-30 business days
- Canada: 20-40 business days
Please note that delivery times may vary depending on the supplier and shipping carrier. These are estimates and are not guaranteed.
Shipping Costs
Shipping costs are calculated at checkout based on your order. Free shipping may be available on select orders or promotions — check our store for current offers.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow 3-5 business days for tracking information to update after your order has been dispatched.
Lost or Delayed Packages
PrimeBuild™ is not responsible for delays caused by the shipping carrier or customs processing. If your package has not arrived within the estimated timeframe, please contact us at almeidabrian63@gmail.com and we will do our best to assist you.
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information at checkout. PrimeBuild™ is not responsible for orders shipped to incorrectly entered addresses.
Contact
For any shipping questions, please contact us at: almeidabrian63@gmail.com